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HOW TO TRANSFER TO ANOTHER WEB HOST

The process of changing web hosts is fairly painless if you have control over your domain name.

A hosting transfer typically works like this

1. NEW HOST - Sign-up with the new host for your new hosting plan.

2. NEW HOST - Upload your website files at the new host.

TIP: You should ALWAYS have a copy of your website files local. Never rely on the web host to have a backup. Most claim that they backup your site regularly but then never seem to have a backup when you actually need one. While RTS keeps daily, weekly, and monthly backups of client files for quick restore convienence, it is still the responsibility of the client to have a copy of their own website files in case our backup cannot be restored.


3. NEW HOST - Create your e-mail addresses so that your e-mail continues to flow right into the correct accounts during the hosting switch. This is usually done via a hosting control panel.

TIP 1: If e-mail loss is a real concern, it is recommended that you set your e-mail at the OLD host to simply forward a copy to your ISP e-mail address during the transition. This way you're ensured to receive a copy of e-mail that may route to the old host after your own ISP has updated their DNS records to the new host.


TIP 2: Your new e-mail addresses at the new host will not work until you do step 5 below. The nameservers have to be changed to the new host before you'll be able to access the e-mail using the domain itself.


4. NEW HOST - Double check and make sure that everything is working on their servers before making the switch official.

TIP: You can access your website prior to the domain switching over at the new host by way of an IP. This would either be by using the IP directly (e.g. http://1.2.3.4 or by using your username http://1.2.3.4/~username
/

5. REGISTRAR - Now you need to switch the nameservers on your domain to the new host's nameservers. This change is done with the domain registrar which is neither the old or new host. This is where the tricky part comes. If you have control over your domain (meaning you are listed as the registrant and admin contact of the domain INCLUDING your e-mail address) then you should have no problem requesting a password or getting access to your domain with the domain registrar. After you change the nameservers over, this change will take 24-72 hours to propagate across the internet.

TIP: Changing nameservers from one host to another is FREE. Some hosts will include a transfer for $x when you signup for their hosting. A transfer in that capacity is referring to a REGISTRAR change NOT a hosting change. For some people this is advantageous as they might be able to get better domain renewal pricing if they change registrars. When you transfer your domain to a different registrar, it also renews the domain another year. RTS charges $15 for registrar transfers.


6. OLD HOST - Once the domain has propagated (24-72 hours) and you are seeing your website come from the new host, it's time to cancel your hosting with the old host.

TIP: ALWAYS make sure you receive confirmation of your cancellation.


That's basically it.

The hardest step for most hosting transfers is really the nameserver change. Unfortunately many people do not have control over their own domain. It often is notregistered in their own names and/or does not have a valid e-mail address that is accessible to the person who owns the domain.

If you have additional questions about changing your hosting over to RTS, please feel free to e-mail sales@hostmatters.com.
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